The Customer Experience

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The Valet Guest Experience

Provide a luxurious experience that delights permanent valet customers.

For Permanent Ticket Holders

Customers can manage their valet tickets through Parkmate's dedicated mobile app for valet parking.

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Secure Authentication
Customers are required to verify their identity prior to accessing and managing permits.
Realtime Status Alerts
Customers appreciate real-time in-app notifications, ensuring they don't miss anything important.
Vehicle Request
Customers have the convenience of requesting their vehicle at any time through their mobile device.
Shared Valet Access
Customers have the convenience of sharing ticket access with their friends and family through SMS.
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Vehicle in / out management

Create a seamless, no-interaction-required check-in experience for permanent ticket holders.

Seamless check-in by QR Scan
The valet scans a QR code on a reusable tag, sticker, or digital ticket to facilitate a seamless check-in process.
Quick Check-in by mobile #
Parkmate swiftly locates the customer's active ticket for prompt check-in.
Easy Check-in by vehicle tag
Parkmate swiftly locates the customer's active ticket for prompt check-in.
Predictive Search
Users can be easily found by vehicle tag, phone number, name and more.
Ticketless Valet

The Customer Journey

1 - SEAMLESS CHECK-IN
Customers can leave their car at valet. No interaction with assistant required.
2 - VEHICLE REQUEST
Customer request their vehicle ahead with the customer valet app.
Customer are notified when the vehicle is ready for pick-up.
3 - VEHICLE OUT
Customers leave. Their ticket remains open awaiting to be checked back-in.

Permanent valet ticket holders reap the most benefits from using a dedicated mobile app.

Residential Valet Operations
Residential Valet Operations
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Commercial Valet Operations
Commercial Valet Operations
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Provide a contactless valet parking experience
Parkmate helps you provide a 100% contactless valet parking experience. In a world post COVID, it is important to maintain safety guidelines and provide solutions that enhance the guest experience.
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SUPPORTED VALET SERVICE TYPES.

Regardless of the complexity of your valet service requirements, Parkmate can provide a customized solution.

Residential
Offer residents a luxurious valet parking service. Membership tags enable seamless parking and retrieval of their vehicles.
Restaurant
Provide an exceptional valet parking service at your restaurant that ensures patrons are delighted and eager to return.
Hotels & Resorts
Elevate your guests' valet service by offering In/Out privileges, the ability to share web tickets, and the convenience of vehicle pre-requesting.
Shopping Mall
Enhance the shopping experience for your mall visitors by offering a service that allows them to summon their vehicles to the nearest exit.
Hospital
Offer a considerate hospital valet parking service. Guests can be checked in within 10 seconds, ensuring they are always on time for their appointments.
Commercial
Accelerate parking in office and commercial spaces with Parkmate. Guests have the convenience of requesting, paying for, and tipping through digital web tickets
Events
Speed up the event check-in process using our Flash feature, which enables simultaneous check-ins for multiple vehicles.

Let's Get Started!

Fill out the form below and let discuss how Parkmate can help you run efficient ticketless valet operations and improve your bottom line today!

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